StarCity Outlet takes the privacy of its customers very seriously. The personal data provided by customers during their participation in campaigns or events is collected, processed, and transferred in accordance with legal rights. This data includes identification information, contact information, financial information, and work information. The data is stored in a CRM database for processing.

The personal data collected by StarCity Outlet is processed for several purposes. These include fulfilling obligations related to campaign/event participation, informing about campaign results, and ensuring prize delivery. With explicit consent, the data can also be used for informing about future campaigns, promotions, discounts, and other benefits, conducting satisfaction analyses, and promoting products and services of group companies or stores and restaurants in the mall.

StarCity Outlet may share personal data with several entities for various purposes. These include the mall management service provider and its suppliers, other suppliers and service providers for campaign and event activities, gift sending platforms/companies or cargo companies for prize delivery, communication service providers and technology companies for communication about events, campaigns, promotions, etc., call centers, affiliated companies or group companies, and individuals with whom joint campaigns are conducted. In case of a legal obligation, the data may also be shared with other official institutions and organizations.

Personal data at StarCity Outlet is collected through campaign/event participation forms, either in physical or electronic format. The data is processed and transferred for the purposes mentioned above.